Employment Opportunities


Senior Deputy Director & COO
This position partners with the Executive Director to oversee ongoing operations of the museum, including administration, finance, and internal and external stakeholder's experience. This position ensures that the museum is undertaking sound planning and management across all aspects and departments of the Museum. It leads all finance, administrative, and operational functions of the Museum, including functional responsibility over accounting, payroll, visitor experience (including retail operations), human resources, insurance/risk management, information technology, administrative contracts management and financial oversight of program contracts. This is a full-time exempt position.


    Essential Duties:
  • Oversees the day-to-day visitor experience at the Museum.
  • Oversees short- and longer-term strategic organizational and financial planning including maximizing earned revenue.
  • Supervises Manager of Visitor Experience, Controller, Associate Director HR & Finance, Information Technology Manager and Audio/Visual Technicians
  • In conjunction with the Deputy Director for Operations, Exhibitions, and Design, manages Director of Security and Director of Building Maintenance.
  • Prepares and presents monthly, quarterly and annual financial reports in a timely manner for the Executive Director, the Audit Committee, and the Board. Financial liaison to the Board and Board Committees.
  • Oversees and leads annual budgeting and planning process in conjunction with Executive and Deputy Directors.
  • Administers and reviews all financial plans and budgets; monitors progress and changes on a monthly basis and communicates this information to senior leadership, identifying variances and developing appropriate action plans.
  • Manages organizational cash flow and forecasting.
  • Manages and monitors banking relationships.
  • Oversees annual audit process; coordinates with external auditors and reports to the Audit Committee of the Board. Produces external financial statements.
  • Works with Deputy Director for Development and project staff to oversee financial planning, management, and reporting of government, foundation and privately-funded grants. Oversees the preparation of budgets and financial reports for all grant-funded projects.
  • Interfaces with City agencies such as DCA and EDC on financial matters.
  • Develops and manages the Museum’s administration of all personnel policies and procedures, ensuring compliance with legislation and policy.
  • Oversees benefits administration; recommends modification to existing plans and additional options; negotiates with benefit providers.
  • Provides guidance to managers and staff on personnel issues as they arise; liaise with outside counsel, as needed.
  • Negotiates and ensures compliance with union contracts.
  • Supervises Director of Retail Operations; monitors Café and Museum Store revenue and expenses.
  • Supervises Manager of Visitor Experience; facilitates front desk operations’ support of programs as well as enhancement of visitor experience.
  • Understands and mitigates key elements of the Museum’s risk profile; negotiates and maintains appropriate insurance coverage.
  • Monitors open legal issues involving the Museum and legal issues affecting the field.

    Qualifications, Skills, and Knowledge:
  • Bachelor’s degree or equivalent relevant experience; Master’s degree preferred.
  • A minimum of ten years of experience, with at least five years in a managerial or executive position.
  • Experience as part of an organization’s senior leadership team.
  • Ability to collaborate with staff, supporters, and outside vendors.
  • Experience preferred working at a nonprofit, cultural or other public attraction.
  • Familiarity with New York City funding process preferred, including proposal and reporting requirements, as well as with reporting requirements of the Cultural Data Project.

    Other Considerations
  • Ability to organize and manage multiple tasks
  • Strong interpersonal and communication skills
  • Proficient computer knowledge, including proficiency with word processing, database, presentation, and spreadsheet software.
  • Strong leadership and supervisory skills, demonstrated track record of performance, and high ethical character.
  • Ability to work weekends, holidays, and evenings as necessary.

  • Physical Demands & Work Environment
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
To apply submit cover letter and resume hr@movingimage.us

No faxes or phone calls please.

Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.




HVAC Engineer/ Building Maintainer
The HVAC Engineer/ Building Maintainer provides building maintenance activities related to the HVAC, electrical, mechanical, plumbing, and sanitation systems; conducts housekeeping activities related to the building and grounds; and provides logistical support for Museum departments as needed. This is a part-time non-exempt position.

The HVAC Engineer/ Building Maintainer reports to the Director of Building Maintenance.

    Essential Duties:
  • Inspects and records the overall condition of the entire building daily according to checklist, checking-in with Director of Building Maintenance and/or Security to respond to and ascertain facility-related problems.
  • Certifies that fire safety equipment is fully operational and that all safety locations, as well as electrical closets and other facility-support and mechanical spaces, are unobstructed and accessible at all times.
  • Carries out scheduled temperature adjustments as requested, with particular attention paid to maintaining conservation quality climate control conditions in designated areas, and managing scheduled maintenance and repairs to the Museum facility and its HVAC, electrical, mechanical, plumbing, and sanitation systems.
  • Carries out preventative maintenance (replace belts, change filters) as required on the Museum’s HVAC system.
  • Repairs and/or paints walls, ceilings, and floors as required and assigned.
  • Replaces any burned-out building lights, noting use of supplies for inventory control.
  • Ensures all drains are clear and primed, noting use of supplies for inventory control.
  • Assists with snow removal and other grounds maintenance, as well as interior housekeeping duties, when required and assigned.
  • Sets up and breaks down tables, chairs, etc., for events in coordination with other department personnel.
  • Assists in receiving, shipping, storing of bulk supplies and equipment entering and leaving the Museum.
  • Other duties as assigned.

    Qualifications, Skills, and Knowledge:
  • At least 3 years relevant experience.
  • Refrigeration Operating License (C.O.Q.) issued by F.D.N.Y.
  • Ability to maintain a work schedule that includes evenings, nights, rotating shifts, weekends, holidays, back to back shifts on any day of the week.
  • Museum experience a plus
    Physical Demands & Work Environment
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

To apply please submit cover letter and resume as a single PDF to HVACEngineer@movingimage.us with “HVAC Engineer” as the subject.

The Museum is unable to confirm the receipt or provide an update regarding the status of individual applications. No faxes or phone calls please. The Museum of the Moving Image is an Equal Opportunity Employer does not discriminate against any employee or applicant for employment on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion, veteran status, or any other characteristic protected by federal, state or local law.




Retail Manager
Museum of the Moving Image is seeking a creative, experienced, and detail-oriented retail professional with strong administrative skills to manage its Store and Café. The Retail Manager coordinates product development and sales strategy, manages the Museum’s retail operations, and hires, trains, and supervises part-time Visitor Services staff. The Retail Manager supports the Museum’s goal of maximizing sales and profitability for its retail functions while demonstrating creative sales strategies, merchandising, and operational excellence and providing a high quality visitor experience.

The Retail Manager reports to the Deputy Director for Administration and CFO. This is a full-time position requiring regular weekend work.

    Essential Duties:
  • Develop a sales plan to maximize net revenue for the Museum Store and Café, including inventory requirements, pricing strategies, and product research and development in collaboration with other Museum colleagues;
  • Analyze operations on a monthly basis and adjust merchandising and buying strategy accordingly. Prepare monthly reports;
  • Ensure smooth operation of the Store and Café during Museum hours, keeping all retail areas clean and stocked, responding to orders, and training and supervising supporting Visitor Services staff;
  • Merchandise inventory in an attractive, creative way to maximize sales and to feature appropriate tie-ins with Museum exhibitions and events;
  • Collaborate with curatorial, marketing, and administrative staff and outside partners to develop Museum-specific products;
  • Partner with other Visitor Services staff on front line Museum operations, including but not limited to opening and closing of the Museum and the hiring, training and supervision of part-time staff for the Store, Café, and admissions desk;
  • Ensure staff is well-informed about exhibitions, programs, and special events, as well as the Museum’s facilities and policies;
  • Partner with Visitor Services and Security staff to provide a superlative visitor experience while fostering a calm, professional, visitor-focused environment;
  • Coordinate and resolve customer service issues and troubleshoot issues as they arise;
  • Other administrative and operational duties as assigned.

    Qualifications, Skills, and Knowledge:
  • B.A. required.
  • Minimum 3-5 years store management experience, preferably in a museum or cultural-attraction setting.
  • Retail management knowledge and experience, including: sales, customer service, merchandising, scheduling, training, financial management, inventory control, and loss prevention.
  • Staff management experience.
  • Cash handling experience.
  • Strong computer skills, including POS systems and Microsoft Office.
  • A professional, friendly, courteous, outgoing, and visitor-focused demeanor.
  • Excellent written and verbal communication skills.
  • Willingness to work weekends, occasional evenings, and additional hours as needed for special events, exhibitions, and holidays.
    Physical Demands & Work Environment
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
To apply please submit a cover letter and resume as PDFs to guestserviceshr@movingimage.us with “Retail Manager” as the subject

No faxes or phone calls please. Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.




Visitor Experience Associate
Museum of the Moving Image seeks a well-spoken, detail-oriented individual with admissions and retail experience to join its Visitor Experience Department. The Visitor Experience Associate provides high quality customer service, conducts sales of admissions, memberships, Café products and store merchandise, and imparts Museum information to the public.

    Essential Duties:
  • Providing exceptional customer service to Museum visitors at the Museum’s admission desk, the Moving Image Cafe and in the Moving Image Store.
  • Processing admission ticket sales and purchases at the Store and Cafe.
  • Assisting all visitors and members of the Museum with their ticketing and other needs, including general admission, screenings, and other events.
  • Responding to visitor inquires via phone and email.
  • Assisting visitors with coat/bag check.
  • Completing daily opening/closing procedures.
  • Maintaining merchandise displays and appearance; assist in ensuring all products are fully stocked.
  • Tagging and replenishing merchandise and cleaning in the storage areas.
  • Participate in year-end inventory and cycle counts.
  • Perform other duties within the Visitor Services department, as needed.
  • Complete additional assignments and assist others on the Visitor Services team as required.

    Qualifications, Skills, and Knowledge:
  • Excellent communication skills. Ability to interface effectively with the public on a daily basis.
  • Willingness to adjust to daily operational needs.
  • Outgoing, professional, reliable and hardworking.
  • At least two years customer service experience in admissions or in a retail store environment is required; a museum setting or a cultural attraction is preferred.
  • Cash management skills required.
  • Interest and background in film, television, and digital media strongly preferred.
  • Knowledge of QuickBooks Point of Sale and Altru ticketing systems highly desirable.
  • Work schedule includes weekends and additional hours as needed for special events, exhibitions, and holidays; not to exceed 20 hours per week. Please indicate availability in your cover letter.
  • This is not a cashier position.
    Physical Demands & Work Environment
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
To apply please submit a cover letter and resume as PDFs to guestserviceshr@movingimage.us with “Visitor Experience Associate” as the subject

No faxes or phone calls please. Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.




Part-time Museum Educator
The Museum seeks well-spoken and outgoing individuals with excellent customer service skills, who enjoy working with all ages, to join its Education department. Museum Educators work between 8-20 hours per week from Wednesday to Sunday, mornings and afternoons. Hours are flexible, and may vary from week to week. This is a non-exempt position. Candidates will be contacted on a rolling basis.

Museum Educators report to the Associate Director of Education.

    Responsibilities:
  • Deliver education programs including guided tours, workshops, and screening programs to student groups of all needs and abilities, grades 2 through college, as well as adults and senior citizens.
  • Provide excellent customer service and ensure a positive museum-going experience for all visitors.
  • Facilitate weekend/holiday family workshops and Moving Image Studio (a drop-in workshop) activities.
  • Facilitate birthday parties for children.
  • Attend regular meetings of the Education department.
  • Additional responsibilities may include assisting Museum instructors with after-school courses, both on-site and off-site; assisting at special events; and serving as a Museum representative for various off-site activities as needed.
  • Other administrative duties as assigned.

    Qualifications:
  • Undergraduate work or degree in education, film, media studies, history, or related field.
  • Previous experience working with young people strongly preferred.
  • Previous experience with object-based and inquiry-based learning is a plus.
  • A friendly, courteous, and visitor-focused demeanor.
  • Working knowledge of film/media history and/or film/video production, animation, or digital media production a plus.
  • Available a minimum of two weekday mornings (Wednesday, Thursday and/or Friday) per week.
    Physical Demands & Work Environment
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.
To apply please submit the following documents as PDFs to educationhr@movingimage.us with “Museum Educator” as the subject:
1. A cover letter, indicating days/times of availability.
2. A resume.

Candidates will be contacted on a rolling basis. The Museum is unable to confirm the receipt or provide an update regarding the status of individual applications. No faxes or phone calls please. Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.