Question 1

When should I make my reservation?

Accepted Answer

Due to the high level of demand for the Museum’s programs, it is recommended that all groups make reservations at least three weeks in advance of the date of the visit. Reservations are made on a first-come, first-served basis. Groups without a reservation must pay general Museum admission rates, and the Museum cannot guarantee that unscheduled groups will be accommodated. The Museum accepts reservations up to one year in advance.

Question 2

When can my visit take place?

Accepted Answer

Groups are scheduled Wednesday through Sundays during the following times:

Wednesday (only the 2nd and 4th of each month) and Thursdays (every): guided and self-guided visits are available beginning at 9:30 a.m.
Friday: guided and self-guided visits are available beginning at 2 p.m.
Saturday-Sunday: visits are available beginning at 12 p.m.

Question 3

What is the Museum's chaperone policy?

Accepted Answer

Moving Image requires one chaperone for every ten young people (under the age of 18). Chaperones are free up to one for every five young people; with the exception of groups with special needs, additional chaperones will be subject to the group admissions fee.

Question 4

When is payment due?

Accepted Answer

Reservations require a 50% deposit at least three weeks prior to the date of the visit. If your deposit is not received three weeks prior to your visit, the Museum reserves the right to cancel your group and offer your scheduled time slot to another group.

Payments for group reservations must be processed in a single transaction. Group leaders are responsible for collecting total payment prior to arrival.

Question 5

Can my group eat lunch at the Museum?

Accepted Answer

Outside food and drink are not permitted in the Museum. Weather permitting, some nearby outdoor eating options include a playground at Steinway Street and 35 Ave near the Museum and Rainey and Astoria Park (both a 5-10 minute drive). Ask us for local restaurant recommendations.

Question 6

How should I prepare students for the visit?

Accepted Answer

Preparing your students before their visit will greatly enhance their experience at the Museum. Pre-visit activities can include introducing key terms, concepts, and historical or other background information. Depending on your program, materials may be sent to you with your confirmation letter. Teachers are encouraged to visit the Museum prior to the class visit. Admission is free for teachers with valid school ID.

Question 7

What is the Museum's cancellation policy?

Accepted Answer

Refunds will be issued for cancellations made at least three weeks in advance. There are no refunds for programs canceled less than three weeks prior to the scheduled date of the program.

Question 8

What happens if bad weather affects my visit?

Accepted Answer

If a group cancels due to inclement weather, the group may reschedule the canceled visit to another date during the same school year. A new visit taking place on or before June 30 must be scheduled within two weeks of the originally scheduled visit. Deposits and payments made for visits canceled due to inclement weather are not refundable and can only be applied to new visits taking place on or before June 30.

برامج المجموعة المدرسية

الصفوف 1-3

الصفوف 4-5

الصفوف 6-8

الصفوف 9-12

التعليمات

متى يجب أن أقوم بالحجز؟

متى يمكن أن تتم زيارتي؟

ما هي سياسة مرافق المتحف؟

متى يحين موعد السداد؟

هل يمكن لمجموعتي تناول الغداء في المتحف؟

كيف أقوم بإعداد الطلاب للزيارة؟

ما هي سياسة الإلغاء للمتحف؟

ماذا يحدث إذا أثر الطقس السيئ على زيارتي؟

للمعلمين

ابحث في متحف الصورة المتحركة