SAFETY MEASURES TO PROTECT AGAINST THE SPREAD OF COVID-19
Know Before You Visit
Updated May 17, 2022: As the City has raised its COVID alert level to "High," the Museum will require all visitors to wear face masks throughout the building. Please review updated policies below:
- Book your Museum visit here. Advance purchase of timed-entry gallery and screening tickets is encouraged. However, walk-ups are welcome on a first-come, first-served basis and pending availability. Film tickets may be purchased via individual film pages.
If you feel unwell or believe you have been exposed to someone diagnosed with COVID-19, we ask that you refrain from visiting. A refund will be issued for your ticket.
- Proof of vaccination is no longer required.
- Face masks are required for all visitors (ages 2+) in all areas of the building, including galleries, classrooms, theaters, and offices. Masks should cover both nose and mouth.
- For Museum experiences that require touch or shared surfaces, such as touch screens and video games, we ask that visitors clean their hands first using hand sanitizer stations available nearby.
Some amenities and sections are closed or have limited access:
- Cafe will remain closed for the time being.
- Coat check is open. Bags larger than 11"x14" (28 x 33.5 cm) are not allowed in the galleries and must be checked. Luggage may also be stored at coat check. Stroller parking is available in the lobby.
- Download a Museum map showing open areas to help plan your visit.
Other Museum measures to keep us all safe:
- Hand sanitizer stations are available to encourage clean hands.
- Physical barriers, e.g. Plexiglass screens, will continue to be in place at the admissions desk.
- All air systems feature MERV 13 air filters, and theaters are deep-cleaned after each event.
More information about safety in our theaters:
- Masks must be worn at all times in our theaters. At this time, concessions are not available and eating and drinking (with the exception of water) are not allowed during the screening.
- Theater capacity is at 100%.
- In between screenings, theaters will be totally sanitized, including each seat, using an electrostatic disinfectant backpack system (more info).
- In addition, a bipolar ionization system, which cleans the air, removing ozone, particles, and pathogens, has been installed in the Redstone Theater. For more information about the system, visit here.
As the COVID-19 situation changes, our policies will continue to change. We welcome your inquiries. Please contact firstname.lastname@example.org with any questions or concerns.